24/7 AI + Human Support

Doraa Support

AI-powered instant help + expert sellers assisting 10K+ stores grow ₹100Cr+ monthly

10K+

Active Sellers

50K+

Monthly Orders

₹500Cr+

Processed

<2min

Avg Response

Get Help Instantly

Groq-powered AI solves 80% issues instantly. Escalate to human if needed.

Book 1:1 call with seller success manager for complex issues.

Detailed responses within 15 mins. Perfect for documentation.

AI-Powered FAQ

How do I list products on Doraa?

Dashboard → Products → Add New. AI auto-generates descriptions/tags. Bulk upload CSV supported.

When do I get paid?

Daily auto-payouts via Razorpay. T+1 settlement to bank. No minimum threshold.

How does rider delivery work?

AI matches nearest rider instantly. Real-time tracking + auto COD collection.

Can I run ads?

Yes! AI-optimized ads starting ₹99/day. Auto A/B tests + performance analytics.

What if order issues?

AI auto-refunds + rider rerouting. 99.9% resolution under 2 hours.

Our team responds in 12 seconds