Privacy Policy

1. Information We Collect

We may collect the following types of information:

a. Personal Information

• Name
• Phone number
• Email address
• Delivery address
• Profile details (optional)

b. App Activity

• Interactions inside the app
• Navigation and usage data
• Buyer–seller chat messages

c. Device Information

• Device model
• Operating system version
• IP address
• App version
• Device identifiers (such as Android ID)

d. Log & Diagnostics Data

• Crash logs
• Performance data
• Error reports

e. Optional Data

• Images uploaded by users
• Additional notes provided in forms

Our app is not directed to children under the age of 13, and we do not knowingly collect data from children.

2. How We Use Your Information

We use the collected information for the following purposes:

App Functionality

• Create and manage user accounts
• Enable buyer–seller communication
• Process and manage orders
• Provide delivery information

Security & Fraud Prevention

• Verify user identity
• Detect and prevent unauthorized access
• Maintain system and account security

Account Management

• Login and authentication (including OTP where applicable)
• Account updates and profile management

Developer Communications

• Send important notifications about the app or your account
• Inform users about changes, updates, or security alerts

Analytics

• Improve app performance and user experience
• Fix bugs and crashes
• Understand feature usage trends

We do not use your data for third-party advertising purposes.

3. How We Share Information

We do not sell, trade, or rent your personal information. We may share data only in the following limited situations:

a. Service Providers

We may share information with trusted third-party service providers who help us operate and improve our services, such as:

• Crash and analytics services
• Cloud hosting providers
• Notification and messaging services

These providers are bound by confidentiality and security obligations.

b. Legal Requirements

We may disclose information when required to do so by law or in response to valid legal requests, or to protect our rights, users, or others' safety.

4. Data Storage & Security

We use reasonable technical and organizational measures to protect your data, including:

• Encryption in transit (HTTPS)
• Restricted access to production systems
• Regular monitoring and maintenance

However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

5. Your Rights & Choices

Depending on your region, you may have the right to:

• Access the personal data we hold about you
• Request corrections or updates to your information
• Request deletion of your account and associated data
• Withdraw consent for optional features (where applicable)

6. Account Deletion

You may request deletion of your account and related data at any time. To do so, please submit a request using our Account Deletion Request Form:

Delete Account URL: https://your-delete-account-link.com

After receiving your request, we will process the deletion within 7 days, subject to any legal obligations to retain certain records.

7. Children's Privacy

Our services are not directed to children under the age of 13, and we do not knowingly collect personal information from children. If you believe that a child has provided us with personal information, please contact us so we can take appropriate action.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will revise the “Last updated” date at the top of this page. You are encouraged to review this Policy periodically to stay informed about how we are protecting your information.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, you can contact us at:

Email: storedoraa4@gmail.com